FAQ

Questions and answers

The things people ask most often. If yours is not here, just ask.

Common questions

Yes, every grill we sell locally arrives assembled, leveled and flame-tested. Shipped orders outside our delivery area arrive boxed with tools marked.

Oak lump for grilling, briquettes for long smokes where steady heat matters more than flavor romance. Both are in the fuel aisle, stored dry.

Working grills in fair condition earn credit against a new one, and we recycle the ones past saving.

Small groups, Saturday mornings, behind the shop. Fuel, meat and gloves are provided; you leave with leftovers and a method.

Thirty days on unused gear in original condition. Fuel is returnable unopened. A grill that fails in normal use gets chased under its warranty by us, not you.

Burner swaps, grate replacements and deep cleans for the brands we stock, booked at the counter.

Send us a message

Use the details below, or send a message and someone will come back to you. Tell us a little about what you need so the reply is useful.

  • Your phone number
  • Your email address
  • Your street address

What happens next

  • We read every message ourselves
  • You get a reply within one working day
  • If we are not the right fit, we will say so